At Ralph’s Store, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 days from the date of receipt to return an item for a refund. To be eligible for a return, your item must be unused and in the same condition that you received it, with the original packaging intact.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to appear on your account may vary depending on your card issuer’s policies.

Exchanges

If you wish to exchange a product, please contact us at [email protected]. Exchanges are subject to product availability.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions about our refund policy, please contact us at [email protected].